Job Opening- WA (south end)

Position: Technical Support Specialist/Help Desk
Job Type: Administrative
Schedule: Full Time
Location: Tukwila, Washington
Salary: Hourly - $14.00 to $15.00 with benefits
Job Posted: October 9, 2007
Req'd Travel: Yes – In Washington State up to 15%
Relocation Covered: No

To Apply:
Send cover letter including statement (**see below) & resume in Word format to:

Human Resources Administrator
Cedar River Clinics, Executive Office
14220 Interurban Ave S. Suite #140 Seattle, WA 98168
Fax: (206)267-2702
E-mail: HR@CedarRiverClinics.org

Cedar River Clinics, a Feminist run organization committed to making a difference in the lives of women by providing abortion and birth control services, seeks a highly motivated pro-choice technical support specialist to work under the direction the Systems Administrator in the IT Office. This position is located in the Executive Office in Tukwila, WA. This entry level IT position provides user support by troubleshooting software/hardware/printer/scanner problems and will also assist in telephone support, network operations and additional administrative support.

This position will travel to and perform IT support within our clinics during office hours. To be considered for this position, please include a **statement in your cover letter regarding your view on being pro-choice and address specifically why you would like to work for Cedar River Clinics.

Summary of Responsibilities:
• Provide positive encouraging support to end users who have varying
degrees of technical knowledge.
• Provide direction and support to On-Site Systems Coordinators.
• Ability to timely troubleshoot printer, hardware/software, copier/scanner
and telephone support over the telephone or in person.
• Assist in resolving computer issues over the telephone or in person.
• Provide telephone system support as needed.
• Install software as needed.
• Configure workstations as needed.
• Set up new network user accounts, email, network folders and
permissions.
• Dismantle network account for separated users.
• Follow through on IT policy change documentation.
• Order cabling for telephones and/or computers or run and install cable as
directed.
• Other duties as assigned.

Summary of Skills:
• Advanced knowledge in the following programs: DOS based applications,
Windows applications, computer networks.
• Familiarity with network, telephone and voicemail systems.
• Ability to teach and provide direction to other computer users with varying
degrees of knowledge.
• Working knowledge of Network protocols and IP addressing.
• Extreme attention to detail and follow through.
• Ability to effectively prioritize and complete tasks with little or no assistance.
• Ability to run office errands.
• Ability to make judgment decisions within the scope of assigned tasks.
• Demonstrated flexibility in handling multiple tasks and working in different
areas.
• Valid Washington State driver's license, reliable transportation, and
insurance required.
• Maintain internal and external confidentiality.
• Possess a strong commitment to Cedar River Clinics mission and values.

Physical Demands of this position:
• Frequently stands, walks, sits and climbs in performing duties in the office
and in traveling to off site locations.
• Frequently reaches and grasps in using telephones, computers, fax
machines and other office equipment and supplies.
• Frequently lifts and carries up to 15lbs of computers, monitors, printers
and occasionally, up to 40 lbs.
• Frequently to occasionally performs close work while using tools to install
hardware, updating files, reading technical information, and using
computers.
• Occasionally kneels, bends, pushes and pulls.
• Occasionally maneuvers around and/or under desks in sometimes tight
and dirty locations.

Summary of requirements:
• High school diploma or equivalent.
• Knowledge of DOS bases applications, Windows applications, computer
networks.
• Experience installing/troubleshooting/maintaining PC, printers and
scanners required.
• Strong written and verbal communication skills
• Demonstrated ability to be flexible
• Must be Pro Choice.
• Must be able to travel in Washington State up to 15%.


Feminist Women's Health Center is a social change organization that combines direct services (abortion and reproductive health care), with activism (to preserve the right to choose) and community education (to demystify health information and empower health decisions).

VISION: We have a vision of a world where all women freely make their own decisions regarding their bodies, reproduction and sexuality – a world where all women can fulfill their own unique potential and live healthy, whole lives.

MISSION: To achieve reproductive freedom, FWHC provides abortion and birth control so women can decide their own destinies.

To learn more about
• the clinic or the organization, see: www.CedarRiverClinics.org and
www.FWHC.org